AHMAD A. EL TAHA
Computer Engineer
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AHMAD A. EL TAHA Computer Engineer
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| CONTACT INFO |
Address:
Mobile Phone: Home Phone: E-Mail: Web Address:
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Saudi Arabia - Eastern Province - Dhahran
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PERSONAL INFO
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Birth date: Birth Place: Gender: Marital Status: Nationality: Resident of: |
1979 Saudi Arabia, Dammam Male Single Palestinian (Lebanese Travel Document) Saudi Arabia – Eastern Province – Al-Khobar
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| OBJECT |
Looking to join a progressive organization that has the need for Computer Engineers and offers opportunities for advancement.
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EDUCATION
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Near East University – Cyprus (Nicosia) July 2001 B.Sc. – Computer Engineering
“My Graduation Project was "Genetic Algorithms Implementation in Neural Networks". I have worked on these Computer Languages: C programming, Visual Basic, C++ and Delphi Language. Courses studied include but not limited to: Computer Networking & Applications, Neural Networks, Economics and Management for Engineering”.
ExecuTrain (RMZ) – Saudi Arabia (Al-Khobar) Jan2002
“I’m attending the Microsoft Certified Systems Engineer Courses and I intend to finish the whole program to get the MCSE certification”.
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CERTIFICATES
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Microsoft Certified Professional (MCP) in:
v Installing, Configuring, and Administering Microsoft Windows XP Professional - Exam 70-270.
v Managing a Windows 2000 Network Environment – Exam 70-218.
v Installing, Configuring, and Administering Microsoft Windows 2000 Server - Exam 70-215.
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EXPERIENCE |
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Saudi ARAMCO (IT Customer Care Center) - Saudi Arabia – (Dhahran) “IT Help Desk Email Support Team Leader” July 2002 to July 2005
“Working as Team Leader for 25 Help Desk Engineers and we ware supporting all kinds of software & hardware problems using MS Net Meeting & Remote Desktop Connection in assisting remote users, creating users account and Exchange mailboxes, moving users and computer objects between different Organization Unites, handling all Announcements. Support LAN Administrators Line, handling “LAN/MAIL/I” and “Mainframe” baskets, processes Business Dial-Back Issues (Add, Delete, Modify and Troubleshoot), forwards Secure ID, Oracle Data Base, Mainframe and Others requests to ACDRU and Support Mainframe.
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Saudi ARAMCO (Active Directory Migration Project) - Saudi Arabia (Dhahran) “Help Desk Engineer” February 2002 to July 2002
“A huge project to apply Active Directory using one single domain for all ARAMCO employees WORLD WIDE. We were working on helping users after migration to the Active Directory using MS Net Meeting in assisting remote users, Action Request System (Remedy) and W2K Administrative Tools”.
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AGS (Arabian Gulf System); A Member of Khalid Al-Hajj & Sons Group of Companies - Saudi Arabia (Al-Khobar) “Computer Engineer” August 2001 to February 2002
“Working on Laser Printer Cartridge Remanufacturing, Ink Jet Printer Cartridge refilling, Annual Maintenance Contracts, Networking, Computer Hardware: IBM PCs, HP Printers, Canon Office Machines and Accessories”.
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HP Service Center (AL-FAISALIAH) – Saudi Arabia (Al-Khobar) “Computer Technician” June 1999 to September 1999 (During Summer Vacation)
“We were working on fixing Personal Computers (e.g. PC Assembly, Hard Disk Partitions, Hard Disk Formatting, Windows installations, Mother Board)” and Printers (e.g. HP DeskJet 695/697Series, HP LaserJet 2000/5Si etc…) Changing Printer Power Supply, Fusers. Printer Cartridges.
Free Net Computer Center - Cyprus (Nicosia) “Part time Technical Support” January 1999 to July 2001 (During study in the University)
"I was responsible for PC Assembly; PC and Printer, maintenance & troubleshooting. I was working sometimes as (Sales Representative)”.
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SKILLS
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Ø Hardware: Wide variety of PC Desktops, Laptops and Servers (Compaq, Dell, HP, IBM and Toshiba), Dot Matrix, Inkjet, Line, Laser printers and Plotters (Canon, Epson, Hewlett Packard, Lexmark and Xerox). Ø Networking Topologies/Protocols: Token Ring Ethernet, TCP/IP, IPX/SPX and PPP. Ø Programming Languages: C programming, Visual Basic, C++ and Delphi Language. Ø Operating Systems: Microsoft MS-DOS, Windows NT/95/98/2000/ME/xp.
v Personal Computers / Networks assembly, maintenance and troubleshooting. v Networks Administration (Win 2k). v Microsoft Office (Word, Power Point, Excel, Front Page and Access). v Action Request Remedy System (Service Request). v Windows Net Meeting (Assisting remote users).
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LANGUAGES |
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| REFERENCES |
Mr. Farouq Al-Dulaijan Saudi ARAMCO (Group Leader) Active Directory help Desk Mobile: + 966 5 3862769 Work Phone: + 966 3 8725235 |
Mr. Bassam Al-Muhayteeb Saudi ARAMCO (Group Leader) IT Help Desk Email Support Mobile: + 966 5 5842939 Work Phone: + 966 3 8626353 |
+966 (5) 686 1083
